Terms of Service

1. Introduction

Welcome to BookNowEdge. By accessing our site and using our cloud bookkeeping and report services at BookNowEdge.com, you agree to these terms, effective 1 January 2025.

2. Services

We offer cloud bookkeeping and report solutions for registered clients. Our services include data entry, record organization, and report generation. Detailed service packages are described on our site.

3. Info Products

We provide digital guides and tutorial materials related to our core offerings. Access to info products is granted after full settlement of the fee.

4. Goods

We may offer physical items such as printed guides. Delivery times vary by location; shipping schedules are outlined on the product page.

5. Refund Policy

Our refund policy varies by offering type:

5.1 Services

Clients may request a credit for unused service hours if notified at least 48 hours before the scheduled start. Approved credits can be applied toward future services or issued as a refund via the original payment method within 14 days of approval.

5.2 Info Products

Refunds for digital items are permitted within 7 days of purchase provided no downloads have occurred. To request a refund, contact us via contact form. Approved refunds are processed within 10 business days.

5.3 Goods

Physical items may be returned within 14 days of receipt in original condition. Return shipping costs are the responsibility of the client unless the item is defective. Upon receipt and inspection, refunds are issued within 14 days.

6. Service Rescheduling

Clients may reschedule a service appointment by providing at least 24 hours notice via contact form. We will attempt to accommodate new dates subject to availability.

7. No-Refund Cases

Certain premium consultations and custom report packages are offered on a no-refund basis due to the bespoke nature of the service and resource commitment. This is clearly stated at the time of purchase.

8. Contact Information

Address: Palais des Nations, 14 Avenue de la Paix, 1211 Geneva, Switzerland

Phone: +41768602595

Business ID: CHE-049.067.384

For inquiries or requests, use our contact form.

9. Governing Law

These terms are governed by the laws of Switzerland. For disputes, exclusive jurisdiction lies with the courts of Geneva.